What Our Clients Say.

"Found our dream home in SF, from 3,000 miles away. When we decided to take on the adventure of moving to San Francisco while living in New York, we knew we needed a team we could trust completely. John and Lance at the Haven Group were exactly that. From the very first conversation, they got us. Not just what we were looking for in a home, but who we are, how we make decisions, and what mattered most to us. That kind of intuitive understanding is rare and it made every step of the process feel like we were in the right hands. The fact that we were doing this mostly remotely could have been a recipe for anxiety. Instead, John and Lance made it feel seamless. They were proactive, responsive at every hour, and always ahead of the next question we were about to ask. We never felt the distance. When it came to negotiation, they were sharp and strategic. In a market where every advantage counts, they moved quickly and decisively and delivered a result we are genuinely thrilled with. We closed on a home we love in one of the most competitive markets in the country, on our timeline, and without a single moment where we felt exposed or uncertain. If you are looking for a team that combines deep market expertise with genuine personal investment in your outcome,  look no further. John and Lance don't just close deals. They build trust, earn it every step of the way, and deliver results that speak for themselves. We can't wait to get there and raise a glass with them. Highly, highly recommend.    "

"Lance was a great partner in our first home purchase. We were buying in a very dynamic market and Lance did a great job helping us adapt and set realistic goals. He also encouraged us to take a broader view of the search and, when we found the right spot, served as both a trusted advisor to us and an advocate for us. While the search had its ups-and-downs, Lance did a great job and we are very pleased with the outcome.      "

"Lance and John helped me buy and sell a home, and their assistance was much appreciated. They have deep knowledge of the local market, strong relationships with other realtors (which proved valuable during the offer process), and a good sense of pricing strategy. Lance recently managed the sale of my condo and did a terrific job. He was diligent, organized, and expertly oversaw every aspect of preparing the condo for sale, from staging to timing to marketing. Thanks to his efforts, the condo sold smoothly and quickly! I highly recommend them as realtors."

"As first-time home buyers navigating a difficult San Francisco real estate market, we interviewed a number of real estate agents recommended by friends and colleagues. Immediately, we were impressed by John's patience, deep knowledge, and friendly demeanor - it was an easy decision for us to move forward with him. Both of us are lawyers, and consequently we like to ask a lot of technical questions about the process, the market, and the offer process. John methodically answered all of our questions and made sure we were satisfied. He took time to visit many places we were interested in, even when it meant meeting up at odd hours to see listings. And when we toured places on our own, other agents always knew John and had positive things to say about our choice of agent. He helped us navigate the offer process and made sure we put together competitive packages. And when we initially lost out in multiple-bid situations--as is inevitable, it seems, in this market--John helped us keep our resolve to find a place that was perfect for us. He ensured we had a smooth closing process, even when small hiccups came up, which kept our anxiety about the process to a minimum. We're now happily settled in our new place, and couldn't have asked for a better experience. John came to us via word of mouth, and we wouldn't hesitate to keep that recommendation moving forward!"

"John exceeded our expectations when it came time to selling our San Francisco home. With his guidance and direction, our home sold 65% over what we had purchased it for with John four years prior, and 30% over our asking price. After a careful analysis of the current market in our neighborhood, John explained what we could expect and where we should price ourselves to get the maximum marketing visibility. He staffed every open house himself and had a clear sense of who he thought our most likely top bidders would be. And he was right. Even before we got to that stage though, John guided us at every touch point, from helping us hire professionals to tighten up some things in the home, to meeting those people when we could not, and connecting us to the right stager who would respect that we needed to live in the home for at least 30 days after our open house. When it came time to review our 8 offers, two which were identical and two others that were incredibly close, he helped us navigate next steps with grace and empathy. We cannot recommend John more highly. He is responsible for the most important purchase and sale of our lives, and his professionalism ensured that we could stay competitive in our next house purchase across the Bay even in this insane Bay Area market."

"John has helped us buy two houses and sell one. John has provided outstanding guidance navigating San Francisco's complex housing market. He really understood how to find what we were looking for and helped us find properties that were a good fit. He is extremely well connected with all aspects of the real estate industry (from contractors and pest control, to stagers and decorators)."